Cookie Policy
At escrm.numero-virtual-gratis.com, we take the privacy and security of our users and clients very seriously. As a platform specialized in Customer Relationship Management (CRM) solutions, we understand that trust is the fundamental pillar for building long-lasting business relationships. For this reason, this Cookie Policy explains clearly, thoroughly, and transparently what cookies are, how we utilize them across our web platform, the types of tracking technologies we deploy, your rights as a user, and how you can manage or disable their use at any time.
By navigating our platform or utilizing our tools and integrations, you consent to the use of cookies in accordance with the terms outlined in this document. We encourage you to read this policy carefully to understand how these technologies contribute to optimizing your technical and operational experience on our site.
What cookies are and how they work
A cookie is a small text file that a website stores on your computer, mobile device, or any other browsing terminal when you visit its pages. These files allow the website to remember your actions, preferences, and interactions over a specific period of time. As a result, you do not need to reconfigure your settings every time you return to the site or navigate from one page to another.
Cookies play a crucial role in cloud software ecosystems and CRM platforms. Thanks to cookies, it is possible to maintain secure active sessions, authenticate user identities, customize control dashboards, remember language settings, and optimize interface response speeds.
In addition to traditional cookies, other similar storage and tracking technologies exist, such as local storage objects, web beacons or pixels, and analytics scripts. Throughout this document, the term cookie applies broadly to all equivalent technologies.
Why we use cookies on this specialized CRM platform
CRM software demands a robust, fast, and highly personalized web infrastructure. At escrm.numero-virtual-gratis.com, we utilize cookies for several primary purposes:
First, we use them to ensure the essential technical functionality and security of the portal. This includes verifying login credentials, preventing fraudulent activities, and securing data encryption between your browser and our servers.
Second, cookies enable us to deliver a customized user experience. They store your preference parameters within the CRM system, such as applied search filters for your contacts, layout preferences for your sales pipelines, active dashboard modules, and customized notification settings.
Third, we employ performance and analytics cookies to better understand how users interact with our guides, tools, and integrations. This information helps us identify interface errors, evaluate which software features are most requested, and continuously optimize the platform’s technical performance.
Finally, we utilize marketing and behavioral advertising cookies. These allow us to deliver relevant advertisements on and off the site, measure the effectiveness of our promotional campaigns, and ensure that displayed advertising aligns with your professional interests within the technology and sales automation sectors.
Types of cookies we deploy
Below is a detailed breakdown of the different categories of cookies that are downloaded or may be downloaded when interacting with our platform, categorized by management entity, retention period, and operational purpose.
According to the managing entity
First-party cookies. These are sent to your device directly from domains managed by us, from which we deliver the service requested by the user.
Third-party cookies. These are sent to your device from a domain or server that is not managed directly by our platform, but rather by an external partner entity. These third parties include web analytics providers such as Google Analytics, advertising networks such as Google AdSense, and external authentication platforms.
According to their storage duration
Session cookies. These are designed to collect and store data solely while the user accesses the platform. They are typically used to store information that only needs to be kept for the provision of the requested service on a single occasion, such as temporary authentication inside the CRM portal, and disappear automatically when the browser is closed.
Persistent cookies. These are cookies in which the data remains stored on the user terminal and can be accessed and processed for a period defined by the entity responsible for the cookie, which can range from a few minutes to several years.
According to their operational purpose
Strictly necessary or technical cookies. These are essential for allowing navigation through the website and the utilization of the different options or services available. For example, controlling data traffic, identifying active user sessions inside the CRM tool, accessing restricted areas, remembering elements of a registration request, or applying security features during navigation.
Preference or personalization cookies. These allow information to be remembered so that the user can access the service with specific characteristics that differentiate their experience from that of other users. This includes the chosen platform language, the number of contact results displayed per page within the database, or regional access configurations.
Analytics or measurement cookies. These enable the entity responsible for them to monitor and analyze the behavior of users on the website. The information collected through these cookies is used to measure website activity and create navigation profiles to introduce technical improvements based on user interactions.
Behavioral advertising cookies. These store information regarding user behavior obtained through continuous observation of browsing habits. This enables the development of a specific profile to display targeted advertising regarding cloud software, virtual phone numbers, and enterprise CRM solutions.
Third-party tools and integrated services
To ensure an enterprise-grade experience, we integrate specialized tools developed by leading technology providers. Below is a description of the third-party technologies integrated into our system:
Google Analytics (Analytics and Performance). We use Google Analytics to collect aggregated and anonymous data regarding how visitors interact with our CRM platform. This tool sets cookies to track metrics such as session duration, page views, bounce rate, and user traffic sources. This data helps us improve user workflows and optimize platform speed.
Google AdSense (Advertising and Monetization). Our portal delivers targeted advertisement through Google AdSense. These advertising cookies track browsing behavior across different websites to display personalized ads related to cloud software, virtual phone numbers, sales automation tools, and enterprise technology solutions.
CRM Session and Authentication (Strictly Necessary). Our internal CRM modules store session cookies designed to secure your account credentials, preserve active login status, maintain cross-platform synchronization, and prevent unauthorized cross-site request forgery attacks.
Social Media and Third-Party Integrations (Functionality). We integrate scripts from professional social platforms and communication tools to enable quick login options, embedded video content, interactive customer support channels, and direct contact widgets.
How to manage or disable cookies in your browser
As a user, you hold the full right to accept, block, or remove cookies installed on your device by adjusting the settings of the web browser you are using.
If you choose to block or disable cookie usage in your browser, please keep in mind that certain services or functionalities of our CRM platform may become unavailable or fail to operate optimally. For instance, you might experience issues maintaining active sessions, saving display preferences, or using real-time automation features.
To adjust cookie settings across major web browsers, you can follow the official guidelines provided by each developer:
In Google Chrome, navigate to the settings menu, enter the privacy and security section, select cookies and other site data, and choose your preferred level of permission or restriction.
In Mozilla Firefox, access the preferences menu, select the privacy and security panel, and adjust your enhanced tracking protection controls.
In Microsoft Edge, open system settings, enter the cookies and site permissions section, and manage global blocks or specific site exceptions.
In Apple Safari, go to system preferences, select the privacy tab, and configure options regarding cookie blocking or cross-site tracking protection.
For other browsers or mobile operating systems, we recommend consulting the corresponding help section or official technical support documentation.
Updates and modifications to this policy
We reserve the right to modify or update this Cookie Policy at any time to adapt to new legislative or regulatory developments, or to align the document with guidelines issued by data protection authorities.
Furthermore, updates to our software tools, virtual phone integrations, or CRM modules may require corresponding adjustments to this statement. We encourage you to review this page periodically to remain fully informed about how and why we use cookies.
Contact information regarding privacy
If you have any questions, comments, or concerns regarding our Cookie Policy, data processing practices, or tracking technologies utilized on escrm.numero-virtual-gratis.com, please contact our privacy and infrastructure department by sending an email to our dedicated support inbox: privacy@numero-virtual-gratis.com.
We will be glad to assist you and address any inquiries regarding the security and handling of your data within our platform.